What type of information is crucial to gather during an experience discovery session with a client?

Gathering the client's vision for Slack and collaboration pain points is essential during an experience discovery session. This understanding provides a clear insight into the specific needs and objectives of the client, allowing the consultant to tailor recommendations and solutions that align with the client’s expectations. By focusing on the client's vision and the challenges they face, the consultant can identify opportunities for enhancing collaboration and ensuring that the tools and processes implemented will effectively address the client’s unique circumstances.

Understanding collaboration pain points is particularly vital because it sheds light on existing barriers that may hinder effective communication and productivity within the organization. This information is foundational for creating a successful strategy around the deployment and utilization of Slack, ensuring that it meets the client's operational requirements and improves their overall experience.

While competitor analysis and market trends, the client's current method of handling feedback, and projected salary requirements might provide valuable context in different scenarios, they do not directly address the core of what the client needs from Slack. The primary goal of the experience discovery session is to build a comprehensive understanding of the client’s specific objectives and challenges related to collaboration, making the information about their vision and pain points the most critical to gather.