What should Monty do to better manage the Slack admin workload regarding channel archiving requests?

Reviewing and adjusting current Slack policies and permissions is an effective way for Monty to manage the workload related to channel archiving requests. By doing so, he can establish clearer guidelines and procedures for how and when channels should be archived. This may involve setting criteria for channel usage, establishing a review process for archiving, or automating certain aspects of the request handling through Slack's integrations or features.

By optimizing the existing policies, Monty can streamline the process, making it easier for users to understand when and how to submit archiving requests, which can reduce the volume of requests or clarify expectations. This proactive approach not only helps manage Monty's workload but ensures that channel management is aligned with the organization’s needs and standards.

On the other hand, ignoring requests would likely lead to confusion and a backlog of unaddressed channels, while delegating the task without clear guidelines might result in inconsistent handling of requests. Creating new channels to replace unused ones would not address the root cause of the workload and could further complicate channel management.