What is the next step that Sheetal, the Director of Technology, should take to initiate a legal hold on member conversations?

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Initiating a legal hold on member conversations requires a structured approach to ensure compliance with legal requirements. The most appropriate next step for Sheetal, the Director of Technology, is to contact the Compliance Admin to implement the legal hold. This action is crucial because the Compliance Admin typically has the expertise and authority to handle legal matters related to data retention and compliance.

Involving the Compliance Admin ensures that the process follows the established legal protocols and that all necessary conversations are appropriately preserved for potential legal review or litigation. The Compliance Admin is likely familiar with the specific procedures for implementing a legal hold within the organization's systems, which is essential to ensure that no relevant data is inadvertently lost or tampered with.

The other options present actions that may not align with standard protocols for initiating a legal hold. Notifying all members involved in the conversation could compromise the integrity of the investigation, while deleting conversations and preparing reports are actions that may not address the immediate need to preserve data for legal purposes. Therefore, reaching out to the Compliance Admin is the most responsible and effective step in this scenario.

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