In organizing workspaces, which grid design best practice is likely being ignored by West Pharmaceuticals?

The best practice of targeting 80%+ time in a primary workspace emphasizes the importance of focus and efficiency in team collaboration. This approach suggests that most communications and activities should occur within a well-defined primary workspace, which can streamline interactions and reduce noise from multiple channels or workspaces.

When teams spend the majority of their time in a designated workspace, it fosters a sense of community and allows for more effective collaboration, sharing of knowledge, and quick access to relevant information. If West Pharmaceuticals is not adhering to this principle, it could lead to fragmented communication, where team members are spread too thinly across various channels, thus hampering productivity and clarity.

While other options may also represent valid organizational strategies, they do not directly address the core issue of maximizing effective time usage within a focused primary workspace, which is crucial for maintaining productivity and enhancing team dynamics. Therefore, neglecting the best practice of targeting significant time in a primary workspace may be the key issue that West Pharmaceuticals is facing.